PRIVACY STATEMENT

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1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Your name

  • Billing and shipping address

  • Payment information (including WooPayments and your credit/debit card details)

  • Email address

  • Phone number

We refer to this information as “Order Information”.

We also collect optional account information (if you choose to create an account), such as your login credentials.

2. How We Use Your Personal Information

We use the Order Information to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations)

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Send you marketing emails if you have opted in

We use Device Information to:

  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site)

  • Monitor for potential security risks

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

  • We use WooCommerce to power our online store

  • We use WooPayments (by Automattic/Stripe) to securely process your payments

  • We use analytics tools like Google Analytics to understand user behavior

We do not sell, rent, or trade your personal information.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies

We use cookies and similar technologies to improve your browsing experience and enable essential functions like cart management and user login. You can manage your cookie preferences in your browser settings.

5. Your Rights (GDPR)

If you are a UK or EU resident, you have the right to:

  • Access the personal information we hold about you

  • Request that your personal information be corrected, updated, or deleted

  • Object to the processing of your data or withdraw consent

To exercise any of these rights, please contact us at: info@remixd.co.uk

6. Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed securely via WooPayments.

8. Changes to this Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this policy or how your data is handled, please contact us at:
📧 info@remixd.co.uk